Contour showers
Telephone Contour Showers 01606 592586
email Contour Showers
 
Contour Showers | Disabled wetroom specialists
Contour Showers | Disabled wetroom specialists

Resources

Our Resources pages aims to provide you with all the added benefits and services available from Contour Showers when you choose one of our easy access shower solutions.

We have also included details of how you can apply for a Disabled Facilities Grant (DFG) if you are eligible.

Our product range and services are constantly expanding. Register for our ebulletins and we will keep you up to date with our latest product and services news. The registration field can be found near to the foot of our homepage.

If you have any questions regarding our products or services please do not hesitate to contact us using our Contacts page or by calling 01606 592586.

 

 

DELIVERY / SHIPPING

We’re partnered with XPO Logistics to offer a nationwide delivery service to site, residential, or commercial addresses.

We’ll deliver your order to meet your project timescales and planning, whether you need your goods the next working day, or in the future, we’re happy to work with you to get the job done.

To help us provide our best service, please place your order with us by 11.00am.

 

DELIVERY COSTS & DETAILS:

·         FREE NEXT WORKING DAY delivery for stock items over £330.00 ex vat

·         Orders under £330.00 ex vat are subject to a £17.00 ex vat carriage charge

·         Made to measure shower doors are subject to 48 hour delivery

 

Please note, from Tuesday 3rd January 2023, the cut-off time for orders received by telephone, email, EDI, and fax, will be brought forward to 11.00am. This will ensure our teams have more time to process, pick, and prepare your orders for dispatch, especially beneficial if you’re placing a large order.

Longer lead-time applies for Shower Doors glazed with toughened glass, Shower Cubicles, Walk-in baths, Closomat, Geberit wash & dry toilets.

For delivery outside of the UK mainland please contact our Sales office on 01606 592586 before placing an order. Additional shipping charges may apply before we can process and despatch your order.

Shipping errors must be reported within 48 hours of receipt of the item.  If you receive an incorrect order we will cover the return carriage expense.  Otherwise, the return shipping costs are the responsibility of the Customer. Orders cancelled after despatch will incur carriage charges and a restocking fee.

 

 

RETURNS POLICY


Returns, Exchanges or Cancellations

If for any reason you are unhappy with your goods please notify AKW and return within 30 days. All returns must be in the original packaging. Only items printed on the returns form are authorised for return. We reserve the right to return any non-authorised items to you. Please also remember to check goods ensuring you are happy with them before signing. There is a £40 collection charge for returns. We reserve the right to deduct repackaging or restocking fees (where applicable) from any credit/refund amount, or apply charges direct to your account. If a return is made using a third-party carrier proof of postage must be retained. AKW reserve the right to not credit an account if proof of postage cannot be provided. AKW reserve the right to charge £40 per attempted collection. The following are excluded from our returns policy:- Made-to-measure products.

For more information on our returns policies please visit Terms and Conditions

 

Made to Measure Items

All cancellations must be made prior to manufacture. Once manufactured we cannot cancel your order or accept their return after shipment, unless defective.

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Contour Showers Ltd. Unit 6, Total Park, Pochin Way, Middlewich, Cheshire CW10 0GT. Telephone 01606 592586. Registered No. 1347879

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